GET IN TOUCH

How Can We Help?

Have a question about mouse sensitivity conversion, found an issue, want to suggest a game, or need help with our tools? Send us a message and we'll be happy to hear from you.

Support: support@mousesensitivityconvert.com
Support
DPI
cm/360°
Contact options

Let's Talk

Whether you're experiencing a problem, have feedback about the converter, or want to discuss a custom requirement, we'd love to hear from you.

Email Support

support@mousesensitivityconvert.com

For general questions, support requests, and website feedback.

General Questions

Ask us about sensitivity conversion, DPI, eDPI, supported games, or using the website.

Game Suggestions

Want to see support for another FPS game? Let us know which game you'd like to see added.

Custom Requirements

Have a specialized requirement? Contact us to discuss a custom solution.

Message us

Send Us a Message

Fill out the form below and tell us how we can help.

    Common requests

    Common Reasons to Contact Us

    Question about mouse sensitivity
    Sensitivity conversion issue
    Game support request
    DPI or eDPI question
    cm/360° question
    Website feedback
    Bug report
    Pro plan question
    Custom plan inquiry
    Support process

    A Better Way to Get Help

    01

    Tell Us What You Need

    Provide enough detail for us to understand your question.

    02

    We Review Your Message

    Your message is reviewed so we can understand the issue or request.

    03

    We Respond

    We'll use the email address provided in your message to respond.

    Helpful details

    How to Get a Faster, More Useful Answer

    Be Specific

    Tell us which game, setting, or tool you're asking about.

    Include Relevant Details

    If you're reporting a conversion issue, include the games and sensitivity values involved.

    Describe the Problem

    Explain what you expected to happen and what happened instead.

    Use a Working Email

    Make sure the email address you enter is one you can access.

    Please don't include passwords, payment credentials, or other sensitive information in your message.
    FAQ

    Contact & Support FAQs

    You can contact the support team at support@mousesensitivityconvert.com.

    Yes. Use the contact form to describe the issue and include the relevant games and settings when possible.

    Yes. Game suggestions are welcome and can be submitted through the contact form.

    Yes. Use the contact form for questions about Pro features, pricing, or upgrading.

    Select the contact form and explain your requirements. The team can review your request and discuss possible options.

    Include the relevant game names, sensitivity values, DPI if applicable, what you expected, and what happened.

    No. Never include passwords or other sensitive account credentials in a support message.

    Ready to reach us

    Have a Question? We're Listening.

    Whether it's a quick question, useful feedback, or a bigger idea, send us a message and let us know how we can help.